Customer Service Representative

Mediatti Broadband Communications (MBC), the High-Speed Internet and HD Cable TV provider for all U.S. Military installations in Okinawa is looking for friendly and energetic individuals to join our talented team as Customer Service Representatives (CSR).

MBC proudly employs U.S. Military Veterans, dependents, and Japanese local citizens in a variety of careers. MBC prides itself on creating a positive, relaxed, and rewarding working environment.

CSRs provide excellent customer service, sales, and technical support to existing and potential customers in person and by phone. Strong English written, verbal, and interpersonal communication skills are needed. No prior industry experience is required.

MBC offers a generous compensation package including:

• Competitive hourly rate
• Annual pay raises and bonuses based on Company and individual performance
• Paid Leave accrued from start of employment and available to use immediately
• 12 Paid Holidays including employee’s Birthday
• Paid overtime opportunities
• Medical and dental programs
• Free Cable TV and Internet for employees residing on-base

MBC offers SOFA and Japanese local employment options. Military dependents can start work immediately with no waiting period.

MBC operates three customer service locations across U.S. Military installations on Okinawa. MBC customer support hours are 0800 – 2200 Monday – Saturday. CSRs are guaranteed 40 hours per week working five days per week.

Email your resume and cover letter to Please indicate in the subject line: Last Name, First Name MBC – Job Posting – Customer Service Representative.