Internet with Wireless Modem

Self-Installation Video:


View PDF: Internet with Wireless Modem Instructions

1. Identify a centrally located wall plate with a coax connection that will provide the best wireless network coverage in your residence. In some barracks, the coax connection is a cable coming from the ceiling.

2. Connect the coax cable provided to the coax connector on the modem and the wall plate. Tighten the cable with your fingers and then use the wrench provided to tighten ¼ turn.

3. Connect the power cord to the modem and an electrical outlet.

4. After approximately five minutes, all lights on the modem, including the 2.4GHz and 5GHz lights, will be on and steady indicating the modem is on-line and connected to the Internet. If your modem does not come on-line, look for another coax outlet in the room and connect to that outlet.

5. The SSIDs (wireless network names) and passphrases are on the back of the modem. The modem supports both 2.4GHz & 5GHz connections.  Not all devices support 5GHz.  Enter these network names and passphrases into your wireless devices.  For the best performance, gaming consoles should be connected directly to your network via an ethernet cable.

6. To change your network name and passphrase, see the Wireless Modem Configuration video guide or instructions.

7. To verify your Internet service, see the Test Your Internet Speed instructions.